TC Subaru Sdn Bhd, the exclusive distributor of Subaru vehicles in Malaysia has introduced the Subaru Connex application for customers, aiming to bringing greater safety and peace of mind to Subaru owners.
Launched after the successful completion of a two-year long trial, the Subaru Connex app has many features that benefits customers, such as:
Automatic Accident Alert & Response
When an accident happens, vehicles equipped with Subaru Connex will provide information such as the location of the vehicle, severity of the impact and crash speed to the call centre.
With an impact force as low as 2G, the device will register the crash and send the necessary information to the call centre.
Simultaneously, the on-board system will automatically connect with the call centre that will then be able to speak to the driver and occupants in the Subaru to find out if they are well or require medical and/or roadside assistance.
If assistance is required, the call centre will then connect with MERS 999 and provide the Subaru’s location so that help may be dispatched.
However, if there is no reply from the driver or occupants via the in-car voice box and the on-board system measures a high severity impact, the call centre will then call MERS 999 to request for an Ambulance at the accident site.
Enhanced Roadside Assistance
In case of a breakdown, all the Subaru owner needs to do is press the bCall button (breakdown call) on the device to contact the breakdown service provider, Subaru’s Roadside Assist who will then send the necessary help to the vehicle’s location.
Enhanced Emergency Assistance
Subaru Connex users may count on the onboard system to notify the call centre which will then request for medical assistance to be sent to their location. Subaru Connex users may also utilise the SOS service when they witness an accident or assist someone else who needs it. Ambulance services will be dispatched to the requested location.
VIP Assist
Offered exclusively for Subaru Connex customers via the bCall button, this feature includes unlimited towing to a preferred authorised Subaru workshop, on-site repair service up to RM300 (labour charge only) per incident, and transport reimbursement in case of an accident repair up to RM2,000.
Additional security features include Smart Alarm, Car Status updates, and Pro-active Battery Status management.
Also there to make things convenient are features like the Service Maintenance Reminder, Driving Score, Trip Review, Automatic Vehicle Location, Speed Alert, and Stolen Vehicle Recovery.
How to get it?
Customers may download the Subaru Connex mobile app available on both Google Play Store and Apple’s App Store to receive notifications and reports from the device.
From September 10, Subaru Connex – priced at RM1,900 (exclusive of prevailing taxes) – will be available as an option for new XV and Forester customers at all authorised Subaru showrooms.
In addition, existing XV and Forester owners may also purchase and install this device at all authorised Subaru Service Centres nationwide.