MAN Truck and Bus (M) Sdn Bhd (MAN) today announced it has appointed Andrew O’Brooks as its new managing director, who will lead the execution of several strategic initiatives for Malaysia, in line with MAN’s global direction and motto of ‘Simplifying Business’ for its customers.
O’Brooks, who is originally from UK, brings with him more than 35 years of experience in the commercial vehicle industry. Prior to joining MAN, O’Brooks has held several leading management positions for the Volvo Group, serving as Country Managing Director in United Kingdom, Latvia, Kazakhstan and Ukraine.
“Simplifying business for our customers – by making business processes easier and more effective for them – is one of MAN’s chief goals. Andrew O’Brooks’ knowledge of the industry, along with his international experience and clear customer focus, makes him a real asset to help us drive this forward for MAN in Malaysia. We are very pleased to welcome him on board in what are exciting times for our company”, said Thilo Halter, Head of Area Asia Pacific.
In starting his new role at MAN Malaysia, O’Brooks is taking over from Richard Frenz, who will take up a new role in MAN Truck & Bus in Munich. A first among several strategic initiatives announced by O’Brooks is the opening of a new service centre in Port Klang to offer fleet operators and customers with more efficient and timelier vehicle care.
The new service centre which will take up more than 2-acre of land, is slated to be operational by March 2020. It will come with six service bays and all the necessary equipment to provide the highest level of service and repairs including a MAN Cats III® Diagnostic system and air-conditioning servicing, ample trailers parking space as well as a customer lounge with refreshments and complimentary wi-fi.
Long-haul trucks plying the backbone of the country will benefit from all MAN’s strategically located service centres as they will not need to travel off route for their sales and service needs. The new facility in Port Klang will be MAN’s fourth service centre on top of its existing centres in Rawang, Prai and Johor Bahru.
“One of the main emphasis for us at MAN is always on being closer and more accessible to our customers, on top of providing them with the best solutions for their transportation needs. The Port Klang service centre is the first among many to come. With the various new initiatives we will be implementing this year, I am confident we will be able to continue to provide high quality products and serve our customers faster and better”, said O’Brooks.